COVID-19
Combine Health and Safety measures with ongoing knowledge & support
Our Hotel Team Members are essential to an effective cleaning program. Here are some ways we’ re supporting them:
Protocol for Hand Hygiene: Proper and frequent handwashing is vital to help combat the spread of viruses. It’s important for their health and that of our guests.
Ongoing Training: In addition to training on housekeeping and hygiene protocols, our hotel team members are also completing enhanced COVID-19 awareness training.
Cleaning Products & Protocols: Melograno Villas, uses cleaning products & protocols that are effective against viruses including COVID 19.
Guest Rooms: Our Hotel uses cleaning & disinfecting protocols to clean rooms after each guest departs & before the next guest arrives, with particular attention paid to high-touch items.
Public Space: Our hotel has significantly increased the frequency of cleaning & disinfecting in public spaces, with a focus on the counter at the front desk, elevators and elevator buttons, door handles, public bathrooms and even room keys.
Staff spaces: In the spaces where associates work “behind the scenes”, our hotel has increased the frequency of cleaning with a special focus on high-touch areas like associate entrances, laundry rooms & staff offices.
We will continue to update this page as with the latest information regarding booking flexibility, supporting our communities and workforce, and travel safety.